FAQ

Frequently Asked Question

General Questions:

If you have a medical concern that requires professional attention but is not an emergency, our outpatient clinic is the right place to seek medical care.

Our outpatient clinic operates during 8.30 AM to 12.00 AM

While walk-ins are welcome, we also encourage making an appointment to minimize wait times. You can schedule an appointment through our website.

No, we do not provide ambulance services as a standalone service. However, if you visit our clinic and our medical professionals determine that you require immediate transportation to a hospital due to an emergency, we will coordinate with an ambulance provider to make the necessary arrangements for your swift transfer.

To reschedule your appointment, please contact our front office in advance. We’ll be happy to assist you.

We accept a wide range of insurance providers. For a comprehensive list of accepted insurances, please visit our insurance information page on our website.

You can find detailed information about our doctors, including their specialties and backgrounds, on our website’s Doctors and Speciality page.

Yes, we offer interpreter services to accommodate patients who feel more comfortable discussing their healthcare needs in their native language. Please let our staff know your language preference, and we will arrange for an interpreter to ensure effective and clear communication during your visit.

Wait times can vary based on the number of patients and the urgency of their conditions. We are committed to providing timely care and do our best to minimize wait times. Your comfort and care are our priorities.

Appointments and Specialist Consultations:

Yes, specialist consultations are available. To schedule an appointment with a specialist, please contact our front office or book an appointment online.

We strive to provide continuity of care whenever possible. If you wish to see the same doctor for follow-up visits, please let our staff know when scheduling.

Insurance and Billing:

Coverage for outpatient clinic services may vary depending on your insurance plan. We recommend checking with your insurance provider for specific details.

Visitor Policy:

Yes, you are welcome to bring a family member or friend to your appointment if you wish. We understand the importance of support during medical visits.

Feedback and Communication:

We value your feedback and encourage you to share your experience. You can do so through surveys, contacting our patient care department, or visiting our website for feedback options.

Specialized Services:

We offer a range of specialized services, including Vaccination programme, Health Screening, Chronic disease management, Dental care, Skin care, Lazer therapy, Piercing, all with a focus on providing high-quality, patient-centered care.

Medical Conditions and Concerns:

 If you are experiencing severe or life-threatening symptoms, it’s best to visit the emergency room. Our outpatient clinic is designed for non-emergent medical concerns.

Careers:

Yes, we are committed to supporting the professional growth of our team members and offer various opportunities for professional development and training.

To apply for a job, please visit our careers page on our website and follow the application instructions provided.

Upon submitting your application, you will receive an email confirmation acknowledging receipt. If you don’t receive this confirmation, please check your spam folder or contact our HR department.

Certainly! You can submit your resume and cover letter through our general application form on our careers page, indicating your areas of interest.

If you suspect a fraudulent employment offer, please do not respond. Contact our HR department immediately to verify the authenticity of the offer.

Our interview process typically involves multiple stages, including an initial interview, assessments, and a final interview. Details will be provided during the application process.

We aim to process applications as quickly as possible. You will receive feedback within a reasonable timeframe, depending on the volume of applications and the specific role you’ve applied for.